The following information is helpful for u.select administrators just starting out or seasoned u.select administrators looking for additional documenation and support information.
Consulting/Training
Webinars
Your school may be eligible for additional training. If interested, please email help@redlanternu.com.
Support Center
The Support Center is an online tool to help clients find documentation, downloads, and help on issues. Any current client can request a Support Center account for u.select.
The Support Center includes the Issue Tracker (formerly known as the OWL) that is a knowledge base with questions asked by clients. The Issue Tracker can be used to search on issues that deal with similar problems that you have having. The Issue Tracker should be used as your first resource for questions. If you cannot find the answer to your question within the Issue Tracker, please feel free to enter a new issue that will be answered by the redLantern Staff.
To create a Support Center account, click here.
Conferences
Please click here for links to presentations from the 2009 redLantern Users Conference.
Listservs
The Ohio u.select listserv is intended for open discussions and questions about all aspects of the Ohio u.select project, implementation issues, technical issues, and other related information.
Click here to find out more about the u.select listserv.
Quick Reference Guides/Job Aids
Marketing Materials
Need materials to spread the u.select word on campus? Feel free to print these and distribute as needed. Some are editable so that you can customize them for your campus.
Some of these materials require you to log in with your Support Center account before you can view them. Not logged in? Click here to log in.
Student Materials
Advisor Materials
High School Counselor Materials
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